Shipping policy

Waves and Arrows Shipping Policy

At Waves and Arrows, we are committed to getting your soft-sole baby shoes to you safely and efficiently. Please read our shipping policies carefully to ensure a smooth experience.

Processing Time

  • Orders are typically processed within 3–5 business days.

  • Custom or personalized orders may require additional processing time, which will be communicated at the time of purchase.

Shipping Methods and Costs

  • Shipping costs are calculated at checkout and are the responsibility of the customer.

  • We use trusted carriers to ensure your items arrive safely. Delivery times may vary depending on your location and carrier.

Delivery Estimates

  • Standard shipping typically takes 5–10 business days after processing.

  • Please note that delivery times are estimates and may be affected by carrier delays, holidays, or other unforeseen circumstances.

Lost or Damaged Packages

  • Waves and Arrows is not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier.

  • We strongly recommend using a trackable shipping method or purchasing shipping insurance for high-value orders.

International Shipping

  • International customers are responsible for customs fees, import taxes, and any other charges imposed by their country.

  • Delivery times may vary depending on customs clearance.

Address Accuracy

  • Please ensure your shipping address is complete and accurate. Waves and Arrows is not responsible for packages returned due to incorrect or incomplete addresses.

Questions?

  • For any shipping inquiries, please contact us at Support@WavesAndArrows.com We are happy to assist you.